professional development for non teaching staff

Professional Development for Non-teaching Staff

Professional support from non-teaching staff is a critical function in schools that enables teaching staff to focus on teaching and learning. 

We offer a range of professional development courses and online training for non-teaching staff. Our courses enable staff to enhance their performance by developing new skills and keeping their knowledge up to date.

Sessions can be delivered as twilights or half day workshops, in your school to meet your development plans.

You can find out more about our courses below.


Being an Ambassador for your school

Your reception, marketing, letters and displays all play a part in creating an image that reflects the values and achievements of your school. This workshop takes a fun look at visual branding and marketing in the unique world of a school.

Cool as a Cucumber

In comparison to teachers, support staff rarely have to be the 'front man'. But they are required occasionally to stand up and speak in front of others. We will explore why these instances can be worrying and consider some top tips to help increase confidence to make presentations.

In it Together

Admin staff are often in contact with students but what is their role in managing behaviour? If they spot corridor issues – how should they respond? This session will explore the situations when you might get involved and help enhance skills and confidence to do so.

First Steps to Personal Effectiveness

Using the principles of Stephen Covey's "7 Habits of Highly Effective People" this programme helps support staff explore powerful changes in thinking and actions allowing them to be more effective.


The benefits of being coached and the skills to coach others can be a powerful tool. These sessions focus on skills for and models to give everyone the confidence to support their colleagues.

Handling not Strangling

Many roles in school require the handling of pupil and parent situations under pressure and occasional difficult circumstances with colleagues! This programme will explore why certain situations “push your buttons”, and how to handle oneself in a calm, effective fashion.

One Pair of Hands

Would you like to manage your time more effectively? What prevents you from doing this? Develop assertive communication and learn new approaches that can help you improve your time management.

At the Front

Front of house staff in schools have to deal with a diversity of queries whilst reflecting an organised and serene image for the school. Join us to explore what excellent practice looks like, and plan the changes you can make.

First Aid courses

Most schools have had their share of medical emergencies and a daily crop of minor ailments. It is therefore really important to have a good coverage of staff with First Aid expertise. We run accredited training including the one day Emergency First Aid and the longer First Aid at Work programmes, running these in a school environment and acknowledging the priorities of schools.

Changes to legislation regarding Paediatric First Aid mean that in Early Years settings there should be one person who has a current paediatric first aid qualification on the premises at all times when children are present and must accompany children on outings. We have run this course as a blended learning programme where delegates undertake six hours of on-line learning and then attend a one day face to face session.

To find out more and book contact 


Courses start from £55 per person. Alternatively, courses can be delivered to up to 30 staff for £275.

Find out more and book

Contact  or 0121 6027594.